NOVAHOME offers comfortable, functional furniture selected for modern homes. We focus on practical design, clear product information, and dependable customer support.
U.S.-based inventory:
Eligible products are fulfilled from inventory located in the United States.
Order processing:
Usually business days after payment and order verification.
LTL furniture delivery:
Estimated business days in transit after dispatch.
Standard service is curbside delivery and is normally scheduled by appointment.
Delivery service:
Inside-home delivery, upstairs carrying, room-of-choice placement,
assembly, installation, and packaging removal are not included unless
expressly stated on the product page or at checkout.
Multiple packages:
Large furniture may arrive in separate cartons with different tracking
numbers and delivery dates.
Returns:
Authorized returns may be requested within 30 calendar days after delivery.
Customer-remorse returns are subject to actual return transportation costs
and a 10% restocking fee.
Damage or missing parts:
Report visible shipping damage within 48 hours after delivery and retain
the product, packaging, labels, photos, and delivery documents while the
claim is reviewed.